Krisp Sytems: Order Management System

KRISP’s OMS

Retail System

KRISP's multichannel order management system gives consumers a smooth experience regardless of the channel they're shopping at.

Krisp Systems: Fulfilment Routing

Fulfilment Routing

Optimize order fulfilment with our flexible engine, offering efficient routing options.

Centralised setup

Enable effective dated fulfilment setup per region.

Fulfilment ranking

Fulfil order based on stock availability, distance and preferred fulfilment locations.

Inventory availability

Enable store availability, delivery methods and safety stock buffers to control available to sell (ATS) inventory.

Fulfilment delivery options

Defined general and/or unique fulfilment routings per account, location, item and item location.

Splitting an order

Enable automated splitting of orders across fulfilment location.

OMS Workflows

Tailor OMS processing workflows to your business, subsidiary, or location requirements. Configure customized solutions that seamlessly adapt to your unique operational needs.

Pick Pack and Ship

Effortlessly Pick, Pack and ship by SKU or by Order.

Streamline fulfilment options

Remove or combine fulfilment workflow options.

Printing

Personalise Picking lists, Packing slips, and Label.

Automated Shipping integrations

Automate and manage delivery quoting, booking, tracking and cancelations with the provider of your choice.

Event Management

Control order processing, messaging and customer alerts.

Krisp Systems: OMS Workflow
Krisp Systems: Dashboards, Reports & Alerts

Dashboards, Alerts and Reports

Experience a new era of technological excellence, where user-friendly interfaces and cutting-edge features converge to redefine your digital landscape.

POS Real-Time Alerts

Empower your order management with real-time POS alerts and instant click-through capabilities.

Reports

Create and manage your order management reports through KRISP's customizable report engine.

Dashboards

Create real-time interactive dashboards to illustrate orders status, order wait time, inventory availability and service KPI's.

Traffic Lights

Engage KRISP's traffic light system to highlight and track orders.

Customer Services and Support

Effortlessly track and manage orders in real-time for a streamlined experience. Elevate customer service with instant updates and efficient order management solutions.

Alter customer details

Enable editing of your customers details, including delivery address details.

Alter the sale

Adjust your orders by removing, adding, or substituting items and quantities.

Manage fulfilment

Manage your orders by holding or allocating to a specific fulfilment location.

Returns, refunds and payments

Efficiently handle returns, refunds, and payments with our streamlined processing system.

Alter delivery options

Modify all or part of your orders delivery seamlessly between click-and-collect and shipping.

Krisp Systems: Customer Service & Support

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KRISP POS difference

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