We recognise the challenges retailers face when managing orders without an Order Management System. Manual order processes often lead to inaccuracies, resulting in incorrect shipments, unhappy customers, and costly returns. Industry data shows that implementing OMS can lead to a 25% reduction in inventory holding costs and a 30% increase in order fulfillment accuracy.
The lack of real-time inventory and order tracking across multiple channels delays fulfillment times, creating frustration for customers who expect quick and reliable service. Without an Order Management System, scaling operations is a struggle; as order volumes grow, manual processes simply can’t keep up, leading to inefficiency and more resources required.
Additionally, missed sales opportunities are common without an optimised system in place, as stockouts or delays can prevent retailers from meeting customer demand. KRISP’s POS Admin software addresses these pain points with a streamlined, real-time platform that improves accuracy, speeds up fulfillment, enhances the customer experience, and supports business growth across all sales channels, helping retailers maximize efficiency and profitability.
Optimise your order fulfilment process with our advanced order management software. Our flexible engine offers efficient options for routing orders and streamlining operations, helping businesses achieve a 30% reduction in fulfilment costs. Experience a smarter, more cost-effective way to manage customer orders and enhance your bottom line.
Enable effective dated fulfilment setup per region.
Fulfil order based on stock availability, distance and preferred fulfilment locations.
Enable store availability, delivery methods and safety stock buffers to control available to sell (ATS) inventory.
Defined general and/or unique fulfilment routings per account, location, item and item location.
Enable automated splitting of orders across fulfilment location.
Tailor your order management system workflows to align perfectly with your business, subsidiary, or location-specific requirements. Configure customised solutions that seamlessly adapt to your unique operational needs, reducing manual processes and the risk of errors to reduce operational costs by up to 15%.
Effortlessly Pick, Pack, and Ship by SKU or by Order.
Remove or combine fulfilment workflow options.
Personalise Picking lists, Packing slips, and Label.
Automate and manage delivery quoting, booking, tracking and cancelations with the provider of your choice.
Control order processing, messaging and customer alerts.
Experience a new era of technological excellence, where user-friendly interfaces and cutting-edge features converge to redefine your digital inventory management processes. With dashboards, alerts and reporting you can reduce order processing time by up to 50% to provide faster fulfillment and improved customer satisfaction.
Empower your order management with real-time POS alerts and instant click-through capabilities.
Create and manage your order management reports through KRISP's customizable report engine.
Create real-time interactive dashboards to illustrate orders status, order wait time, inventory availability and service KPI's.
Engage KRISP's traffic light system to highlight and track orders.
Effortlessly track and manage orders in real-time for a truly streamlined experience that your customers will notice. Our order management system will help you cultivate a truly customer centric approach that resonates with modern consumers and creates a noticeable difference ultimately driving repeat purchases and positive word of mouth referrals. Recent statists have shown that an OMS has the potential to drive a 20% increase in customer retention by meeting expectations through precision and reliability.
Enable editing of your customers details, including delivery address details.
Adjust your orders by removing, adding, or substituting items and quantities.
Manage your orders by holding or allocating to a specific fulfilment location.
Efficiently handle returns, refunds, and payments with our streamlined processing system.
Modify all or part of your orders delivery seamlessly between click-and-collect and shipping.
